Refund Policy

Transcript Technology Global Infotech Pvt Ltd.

At Transcript Technology Global Infotech Pvt Ltd., we strive to deliver the highest quality IT solutions and software development services to our clients. We believe in transparency, professionalism, and customer satisfaction. Please read our refund policy carefully before making any payments.

1. Services Covered

This policy covers all digital products and services including but not limited to:

Software development
Mobile app development
Web development
Technical consulting
SaaS-based solutions
Subscription-based services

2. Refund Eligibility

Refunds will be considered under the following circumstances:

Duplicate Payment: If a customer is charged more than once for the same service due to a technical error.
Non-delivery of Service: If the service or product is not delivered within the agreed timeline and no reasonable progress is demonstrated.
Service Cancellation: If a customer cancels a service before any work has begun or before any cost has been incurred.

3. Non-refundable Circumstances

No refund shall be issued under the following conditions:

If work has already started and resources have been allocated.
If the delay in delivery is due to incomplete information or delayed feedback from the client.
For change in business decision or project discontinuation from the client side.
Custom software/products once delivered and accepted.
Monthly subscriptions or licenses after 7 days of activation.

4. Refund Process

To initiate a refund request, please contact us at: 📧 Email :info@ttglobalit.in📞 Phone: +91-9844635391

Your request will be reviewed by our finance team within 5–7 business days. If eligible, the refund will be processed back to the original mode of payment within 7–10 business days.

5. Contact

For any questions regarding our refund policy transactions, please contact:

Transcript Technology Global Infotech Pvt. Ltd.
[Your office address]
📧 Email:info@ttglobalit.in
🌐 Website: www.ttglobalit.com